- info@uniqueexpress.net
- 102, Siddhivinay Kesar, 431 Somwar Peth, Near Zilla Parishad, Station Road, Pune
If you want us to contact
Welcome to Unique Express Imports. By using our services, the user agrees to the terms and conditions below, which apply by default upon accessing our website. These guidelines are designed to ensure a reliable and transparent experience for every customer who chooses our courier services and freight forwarding solutions for larger shipments, including sea freight and ocean freight, as well as cargo transport. Moreover, we offer live tracking to keep you updated on your shipment status in real time.
The terms and conditions apply to all our services, including processes such as cancellations, refunds, and claims.
Successful delivery is a result of an extensive interconnected process. We must coordinate pickups, scheduling, handling, and several other logistic operations. For this reason, we can process a cancellation only if the shipment has not yet been dispatched from our end. Once a shipment is processed and handed over to the subsequent stages, or a courier tracking number is generated, a permanent entry is made in our systems that cannot be reversed or erased. As a result, we cannot process cancellation requests on our end for courier or freight transport services. However, in exceptional cases, we provide every possible support to get your shipment back.
We provide reliable freight forwarding services to ensure your parcels get delivered safely and on time. Our customers will receive complete follow-up details, including shipment tracking information that enables them to track shipments online and monitor every stage of the shipping process in real-time.
While we work hard to ensure the timely delivery of all our shipments, whether by ocean freight or cargo shipping, we do not control or have authority over external factors such as customs inspections, weather conditions, or other logistics processes that may cause delays or complications. To avoid this, we recommend that all our customers provide complete and accurate information and ensure due compliance with all the rules and regulations, as both are crucial for timely processing, especially for international orders. We also provide around-the-clock assistance with the packaging and documentation process so that your parcel reaches its destination well in time.
We offer affordable, simple freight services to handle large, complex shipments. We at Unique Express Imports act as your agents and assist you in handling your international shipments safely and reliably through ocean freight forwarding. We will assist you with the documentation and compliance processes, but the end responsibility for all import/export formalities, such as duties, taxes, clearance fees, and customs regulations related to international ocean shipping, will be at your end.
Unique Express Imports has a proven track record for timely deliveries. But we do not take responsibility for delays and losses resulting from international regulations, customs complications, or compliance issues. However, we will provide maximum assistance to ensure your shipment is handled in a timely and reliable manner.
Every order placed with Unique Express Imports is considered acceptance of our Terms and Conditions, inclusive of all our policies on shipping, refunds, freight, and cancellations. Your trust is a privilege to us, and we consider it our mission to offer safe and reliable international shipping services to the best of our capacity.
